1. Introduction

Welcome to officiallotterypicksau.com ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

Official Lottery Picks AU Pty Ltd (ABN: 81832582703) is licensed by the Victorian Gambling and Casino Control Commission (License No: 680119544) to operate online lottery services in Victoria, Australia.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Be a resident of Australia
• Have the legal capacity to enter into binding agreements
• Not be excluded from gambling activities
• Provide accurate and complete registration information

3. Account Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to accounts that violate these Terms.

4. Identity Verification

As part of our regulatory compliance, we require identity verification for all users. You may be required to provide:

• Government-issued photo identification
• Proof of address
• Additional documentation as required by law

Failure to provide required verification documents may result in account suspension or termination.

5. Lottery Services

Our lottery services are games of chance. No skill is involved in determining winners. All draws are conducted fairly and transparently in accordance with our license conditions.

Ticket purchases are final and non-refundable except as required by law or in cases of technical error on our part.

6. Payments and Withdrawals

All transactions are processed in Australian Dollars (AUD). We accept various payment methods as displayed on our website. Withdrawal requests are processed within 24-48 hours after verification.

We reserve the right to request additional verification before processing withdrawals. Anti-money laundering laws may require us to verify the source of funds.

7. Responsible Gambling

We are committed to promoting responsible gambling. We provide tools to help you manage your gambling, including:

• Deposit limits
• Time limits
• Self-exclusion options
• Reality checks

If you believe you have a gambling problem, please seek help immediately. Contact Gambling Help Online at 1800 858 858 or visit gamblinghelponline.org.au.

8. Prohibited Activities

You agree not to:

• Use our services for any unlawful purpose
• Create multiple accounts
• Share your account with others
• Attempt to manipulate or interfere with our systems
• Use automated systems or bots
• Engage in money laundering or fraud

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

10. Limitation of Liability

To the maximum extent permitted by law, Official Lottery Picks AU Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

11. Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in Victoria, Australia, in accordance with Australian law.

If you have a complaint, please contact our customer service team first. If unresolved, you may contact the Victorian Gambling and Casino Control Commission.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

13. Contact Information

If you have any questions about these Terms, please contact us: